Web app
Analytics
Review ticket trends, summaries, and asset issue patterns.
Analytics is a web-only reporting area focused on ticket activity and asset workload.
What you can review
- Summary cards for Open tickets, completion rate, overdue work, and average resolution time.
- Trend charts for created versus completed tickets over time.
- Status and category breakdowns, including how much work is still Open versus Complete.
- Open-ticket distribution by location and priority such as High and Medium.
- Assets ranked by issue frequency.
How to use it
- Change the date range to compare short-term and longer-term trends.
- Filter by location when you want a site-specific view.
- Use the asset issue table to spot equipment that may need preventive attention.
Availability
This workflow is currently available on the web app only.